hospitality and food Professional Hybrid

Hotel Management

A 6-month hotel management course is an intensive certificate program that provides fast-track training for entry-level roles in the hospitality industry

4.8 (120 Enrolled)

Duration: 6 Months

Eligibility: 10+2 or Equivalent

About This Program

Comprehensive Syllabus

6 Modules

Introduction & • Introduction to the hospitality industry • Types and classification of hotels • Star classification and hotel categories • Hotel departments and their functions • Organizational struc Preview
1.5 Hours

• Introduction to Front Office • Front Office department structure • Reception and information desk • Reservation systems • Types of hotel reservations • Guest registration procedures • Check-in and c

• Introduction to hotel housekeeping • Housekeeping department structure • Duties of housekeeping staff • Guest room cleaning procedures • Bed making techniques • Bathroom cleaning and sanitation • Pu

• Introduction to Food & Beverage Service • Types of food service establishments • Restaurant department structure • Restaurant staff and responsibilities • Types of menus • Table setting and table ar

• Introduction to food production • Commercial kitchen organization • Kitchen staff and hierarchy • Kitchen equipment and utensils • Basic cooking methods • Food preparation techniques • Knife handlin

• • Coordination between hotel departments • Guest relationship management • Professional communication • Handling VIP guests • Handling difficult situations • Complaint management • Hotel safety and